Terms of Service

Last updated: 24/12/2025

Welcome to Littlechus 🤍
These Terms of Service (“Terms”) apply to your use of our website and any purchases made through our Shopify store. By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use our website or services.

1. About Littlechus

Littlechus is a wooden toys brand based in the United Arab Emirates, creating thoughtfully designed toys for little hands and growing minds. Our products are sold online through our Shopify store to customers in the UAE and selected regions.

2. Using Our Website

By using our website, you confirm that:

  • You are at least 18 years old, or

  • You are using the site with the involvement and consent of a parent or legal guardian

You agree to use our website for lawful purposes only and in a way that does not harm or disrupt our business or other users.

3. Products & Natural Materials

We do our best to display accurate product descriptions, photos, and details. Please note:

  • Our toys are made from natural wood, so variations in color, grain, and finish are normal and part of their charm

  • Product photos are for reference and may vary slightly from the actual item

  • We reserve the right to update, change, or discontinue products at any time

4. Prices & Payments

  • All prices are shown in AED (United Arab Emirates Dirhams) unless stated otherwise

  • Prices include applicable taxes unless clearly noted

  • Payment is required in full at checkout

  • We may update prices at any time without prior notice

Shopify securely processes all payments using the methods shown at checkout.

5. Orders & Acceptance

Once you place an order, you’ll receive an order confirmation email. Please note:

  • Order confirmation does not guarantee acceptance

  • We reserve the right to cancel or limit orders due to stock availability, pricing errors, or suspected misuse

  • If we cancel an order after payment, you’ll receive a full refund

6. Shipping & Delivery

  • Processing and delivery times are listed on our website and may vary

  • Delivery timelines are estimates and may be affected by courier delays or public holidays

  • Littlechus is not responsible for delays caused by third-party delivery services

Ownership and risk pass to you once the order has been delivered.

7. Returns & Refunds

We want you to be happy with your Littlechus purchase. Please review our Returns & Refunds Policy for full details.

In general:

  • Items must be unused, in original packaging, and returned within the stated return window

  • Personalized or custom items may not be eligible for return unless faulty

  • Shipping fees are non-refundable unless the return is due to our mistake

8. Toy Safety & Supervision

Our toys are designed with care and age guidance is provided where applicable. However:

  • Adult supervision is always recommended

  • Toys should be used only as intended

  • Littlechus is not responsible for misuse or failure to follow care or safety instructions

9. Intellectual Property

All content on this website — including text, images, logos, designs, and product names — belongs to Littlechus.
You may not copy, reproduce, or use our content without written permission.

10. What’s Not Allowed

You agree not to:

  • Use our website for unlawful or harmful purposes

  • Attempt to access or interfere with our systems

  • Use our content or brand for commercial purposes without permission

11. Limitation of Liability

To the fullest extent allowed by UAE law:

  • Littlechus is not liable for indirect, incidental, or consequential damages

  • Our total liability will not exceed the amount paid for the product related to the claim

12. Indemnification

You agree to indemnify and hold Littlechus harmless from any claims, damages, or expenses arising from your misuse of the website or breach of these Terms.

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates, and any disputes will be handled exclusively by UAE courts.

14. Updates to These Terms

We may update these Terms from time to time. Any changes will be posted here with a revised date. Continued use of our website means you accept the updated Terms.

15. Contact Us

If you have any questions, we’re always happy to help:

Littlechus
đź“Ť United Arab Emirates
📧 Email: info@littlechus.com